Fermanagh House – PRIVACY STATEMENT

At Fermanagh Trust we have focused on implementing the practices of, Fairness, Transparency and Accountability to protect your privacy. We respect your trust in us, to use, store and share your information.  In this Privacy Statement we explain how we collect personal information about you, how we use it and how you can communicate with us regarding the use of your data.

All personal information we collect about you will be processed in accordance with The EU General Data Protection Regulation (EU GDPR) which legislation is implemented on 25th May 2018.

 

Who we are

The Fermanagh Trust is an independent community based foundation which supports local communities and groups across County Fermanagh and its hinterlands. We have a broad portfolio of programmes and funds which make a valuable contribution to life in County Fermanagh and beyond.

In accordance with Data Protection legislation (EU GDPR) Fermanagh Trust is identified as both a Data Controller and Data Processor of your personal information.

 

How we collect information about you

To use your personal information lawfully, we rely on one or more of the following legal bases, Consent, Performance of a contract, Legal obligation, Protecting the vital interests of you or others, Public Interest, Legitimate interests.

When you browse our website, we may ask for personal information such as your name, email address.  We may also collect information about you where you are on the Internet (such as web site you came from, IP address, domain types, like.co.uk and.com), your browser type, the country where your internet service provider is located, the pages of our site that were viewed during your visit and any search terms that you used.  This information is only used for our own research and to improve our service to you.

Our website uses “cookie” technology.  A cookie is a little piece of text that the server places on your device when you visit our website.  They help us make the site work better for you.

 

How we use your Personal Information

We use your personal information to provide our consultations and services to you and information that you request from us

The personal information that we typically collect, and store encompasses, name, address mobile phone number, email address and sometimes we will request date of birth information.

To enable us to carry out our obligations arising from any contracts entered into between you and Fermanagh Trust it will be necessary for us to process your personal information.  To meet our legal and regulatory obligations it is also necessary for us to process your personal information.

 

Source of collection

You provide us with your personal information when you visit our website and when you submit an “on line” enquiry.  We will also collect your personal information when you email us, telephone us and when you visit Fermanagh House in person.  Personal information is collected when you complete various documentation to enable us to provide our services to you

 

How we share your personal information

Where we are legally obliged to share your data by Regulatory bodies and mandated by Independent Statutory Authority we will comply with such requests accordingly.

 

How long we keep your information

We keep your information to meet our legal and regulatory requirements and for as long as necessary to enable us to provide our services to you.  We will not keep your personal information for longer than is considered necessary for these purposes.

 

How we keep your information safe

Fermanagh Trust  are committed to the protection and security of your personal information. We use a variety of security technologies and procedures to protect your personal information from “unauthorised” use and access.  As effective as security practices are, no physical or electronic system is entirely secure.  We cannot guarantee the complete security of our data base, or can we guarantee that information you supply will not be intercepted while being transmitted to us over the internet.  We have implemented strict internal guidelines to ensure that your privacy is safeguarded at every level of our organisation.  We will continue to revise policies and procedures and review systems, and we will implement additional security features as new technologies become available.  Any transmission of personal information is at your own risk.  When we receive your personal information we use appropriate security measures to seek to prevent your personal information from being compromised in any way.  When you contact us to ask about your personal information, we may ask you to identify yourself.  This is to help protect your information.

 

Links to other sites:

Our site may, from time to time contain links to and from other websites.  If you follow a link to any of those websites, please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for those policies.  Please check those policies before you submit any personal data to those websites.

 

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

 

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

 

Your personal information rights

You have the following rights under the EU GDPR, in certain circumstances and subject to certain exemptions, in relation to your personal data:

Right of Access: You have the right to obtain confirmation from us, whether or not we process personal information about you and where that is the case, access to the personal data, including the purposes of the processing and the categories of personal data concerned.  The recipients or categories or recipient to whom the personal information have been or will be disclosed.

You may also submit a written request for a copy of personal information you believe we may be processing about you.  Upon such a written request we will verify the validity of the request for security purposes.  Your subject access request will be responded to in its entirety within thirty days, where the request is considered to be unreasonable or onerous such requests will be responded to within a two-month time period.

Right to Rectification: You have the right to request that any inaccurate data that is held about you is corrected, or if we have incomplete information you may request that we update the information such that it is complete.

Right to Erasure: You may ask us to delete your personal information, however this is not an absolute right and any such request will be considered in connection with our legal obligations and under the legal framework of the EU GDPR.

Right to Restricting and Objecting:  You have the right to request that we no longer process your personal information for particular purposes, or to object to our processing of your personal information for particular purposes.

Right to Data Portability: You have the right to request us to provide you, or a third party with a copy of your personal information in a structured, commonly used machine-readable format.

If we are processing information based on your consent, you may withdraw that consent at any time.  This does not affect the lawfulness of processing which took place prior to its withdrawal.

 

Making a complaint

If you wish to make a complaint about the use of your personal information you may do so in person, by telephone, in writing and by email.  Please be assured that all complaints received will be fully investigated.

Complaints submitted by email should be addressed to marilyn@fermanaghhouse.org

Complaints sent by post should be addressed to, The Data Protection Officer, Fermanagh House, Broadmeadow Place Enniskillen, Co Fermanagh, BT74 7HR

 

Changes to this Privacy Statement

We will make changes to this privacy statement from time to time, particularly when we change how we use your information, and change our services.  If we make any changes we will post those changes here so that you can see what information we gather, how we might use that information and in what circumstances we may disclose it.  By continuing to use our site after we post any such changes, you accept and agree to the privacy statement as modified.